Terms and conditions

1. Seller Identification

These General Terms and Conditions of Sale are those of Ms. MATHILDA MOOS (hereinafter "MATHILDA MOOS"), registered under SIRET number 913 846 325 000 11, residing at 20 rue Raynouard, 75016 PARIS.

2. Scope and Acceptance of the General Terms and Conditions of Sale

The purchase of Products offered on the website (hereinafter the "Site") is subject to these general terms and conditions of sale of the Site (hereinafter the "GTC").

MATHILDA MOOS Products (hereinafter the "Products") are exclusively intended to be sold to individual end consumers or non-professional legal entity clients (hereinafter the "Clients"), excluding all resellers or intermediaries acting on behalf of resellers. Therefore, the Client affirms that they are acting as an end consumer and do not intend to resell the Products for commercial purposes.

MATHILDA MOOS may update these GTC at any time.

The Client can view the current version of the GTC at any time by clicking on the link. The GTC in force at the time of concluding the sales contract are those applicable to the Client.

In addition, for each purchase of Products on the Site, the Client will be asked to confirm acceptance of these GTC in force on the date of their order. These GTC can be viewed when the Client is asked to confirm their acceptance. To formalize this acceptance, the Client must check the box "I have read and accept the General Terms and Conditions of Sale of the MATHILDA MOOS.com site."

3. Order Procedures

Any order placed on the Site constitutes express acceptance of the GTC and acceptance of the prices and Products available for sale on the Site.

* Order process

The Client wishing to place an order must follow the following procedure:

1. Product selection: the Client must select the Product they wish to order.
2. Verification of the Client's selection content: the Client verifies the content of their basket while retaining the possibility to remove selected Products.
3. Identification: the Client must create an account by filling in the identification form provided and indicating the requested information (mandatory information: title, last name, first name or company name, address, email, password, phone number for delivery).
4. Verification of the Client's order: the client verifies the content of their order, the total price, the delivery and billing addresses, while retaining the possibility to remove a Product or modify the billing and delivery address. The Client validates their delivery and payment method. The Client must confirm their acceptance of these GTC by checking the corresponding box. Order validation is only possible after checking this box. After this step, the Client can no longer modify and/or cancel their order.
5. Order acknowledgement: the Client receives an email summarizing the content of their order, namely:

– their delivery and billing addresses

– their order number

– the order date

– the list of ordered Products and their amounts

– the delivery method (address provided by the Client or "pickup point")

The Client is advised to save and print this document, which serves as official proof of their order. The order is then registered and processed by MATHILDA MOOS, which verifies the availability of the ordered Product(s). Any order placed constitutes acceptance of the prices and descriptions of the Products available for sale.

6. Order shipment confirmation: the Client receives an email summarizing the content of their order and confirming shipment. The contract is deemed concluded on the date this email is sent.

* Order tracking

A carrier tracking number is communicated to the Client when their order is validated.
If the Client wishes to obtain information regarding the tracking of their order, they can log in to the website of the carrier chosen by MATHILDA MOOS, e.g., UPS, at www.ups.com, and track the progress of their package live. The Client also receives email information regarding the different stages of the processing and preparation of their order until it is shipped.

4. Product Availability

MATHILDA MOOS's product and price offers are valid as long as they are visible on the Site, within the limits of available stock.

Errors or modifications may exceptionally occur, particularly in the case of simultaneous orders of the same Product by several Clients.

In the event of product unavailability after placing an order, MATHILDA MOOS will inform the Client by email or telephone as soon as possible, offering either to order another Product presented on the Site as a replacement, or to cancel their order free of charge.

MATHILDA MOOS shall not be held liable for stock shortages or product unavailability for orders not yet accepted by MATHILDA MOOS.

MATHILDA MOOS reserves the right to change the Products offered on the Site at any time and without notice.

To ensure better quality of service and availability of its Products to all Clients of the Site, MATHILDA MOOS reserves the right to limit the quantity of Products that can be purchased by a Client, in accordance with the applicable provisions in this matter and particularly those of Article L.121-11 of the French Consumer Code.

While every effort is made to ensure that the color and pattern of the Products whose photos are displayed on the Site are faithful to the original Products, variations may occur, particularly due to the technical limitations of color rendering on the Client's computer equipment. Consequently, MATHILDA MOOS cannot be held responsible for non-substantial errors or inaccuracies in the photographs or graphic representations of the Products appearing on the Site.

MATHILDA MOOS reserves the right not to accept an order from a Client with whom it is in dispute over a previous order, or if MATHILDA MOOS reasonably believes that this Client has violated these GTC or has engaged in fraudulent activity, or for any other legitimate reason.

5. Price

Product prices are indicated in Euros, with the option to pay in US Dollars, British Pounds, Canadian Dollars, Australian Dollars, Yuan, Yen, Won, Russian Ruble (based on a daily conversion via the converter used for the Site), all taxes included and excluding any customs fees for orders outside the EU, which remain the responsibility of the Client. Except for refunds made (i) within the framework of exercising the right of withdrawal or for (ii) lack of conformity and hidden defects, MATHILDA MOOS will not refund the VAT applied to purchases made on the Site (even if the buyer, after receipt, re-ships the Products to a country outside the European Union).

MATHILDA MOOS reserves the right to modify the prices of the Products offered on the Site at any time and without prior notice.

Products are invoiced based on the prices displayed on the Site at the time the order is placed, subject to the availability of the ordered Products at that time.

All orders are payable in Euros and must be paid immediately at the time the order is placed.

In the event of unavailability of certain ordered Products (see Article 4 "Product Availability"), only the price and shipping costs related to the available Products will be debited.

*Payment methods

By credit card (Visa, CB, Mastercard, American Express): Payment is made on the secure website of MATHILDA MOOS's partner bank.

By payment application: via Paypal, Alipay, Apple Pay (mobile), and Android Pay (mobile).

This implies that no banking information concerning the Client transits via the site.

Payment is therefore secured by the partners responsible for managing financial transactions.

The order will thus be registered and validated upon acceptance of payment by the banking service.

6. Retention of Title

Ordered Products remain the property of MATHILDA MOOS until full payment is received by MATHILDA MOOS. However, the Client assumes the risks (particularly of loss, theft, or damage) concerning the delivered Products from the moment they are delivered to the address indicated during the order.

7. Delivery Terms

The amount of preparation and shipping fees depends on the country and the total amount of the order. They will be detailed on the invoice.

MATHILDA MOOS cannot be held responsible for any action and/or fees and/or taxes (which are the Client's responsibility) and/or delays due to customs services over which it has no control.

For all Products, the order is prepared for dispatch from MATHILDA MOOS warehouses within a maximum of 3 working days (subject to stock availability and except for the special case of Products sold "on pre-order" whose product sheet indicates the specific estimated delivery time) from the email confirmation of the order. The average time observed between placing an order and its delivery is 4 to 9 working days. This is an average observed time.

By exception to the delivery times indicated above, "pre-order" operations may be subject to longer delivery times. In this case, the estimated delivery times for "pre-order" operations can be 6 to 9 months from the order date, as duly indicated in the purchase process.

Exceeding the estimated delivery time indicated cannot lead to any cancellation of the order, any reduction in the price paid by the buyer, or any payment as damages, it being specified that in certain particular cases (e.g., "pre-order" products), the deadlines indicated above may be longer. However, if delivery has not occurred within 30 days of the maximum estimated deadline, the Client will have the option to cancel the order free of charge. The amounts paid by them will then be refunded. In cases where it is able to do so, MATHILDA MOOS reserves the possibility of offering the Client a Product of equivalent quality and price to the original product.

If the order reaches a certain volume, MATHILDA MOOS may send them to the Client in several deliveries and/or several packages.

Generally, all packages are shipped via UPS. A delivery note to be signed is attached to the package. It is advisable to keep a copy, which will serve as proof of delivery.

The Client must check the conformity of the delivered Products at the time of delivery and before signing the carrier's delivery note. They must indicate on this delivery note and in the form of handwritten reservations accompanied by their signature any anomaly concerning the delivery (damaged Product...). This verification is considered to have been carried out once the Client, or a person of their choice, has signed the delivery note. No claim regarding the condition of the delivered package(s) will then be admissible. In case of reservations regarding the delivery, the Client must also confirm them to the carrier no later than 3 working days following the receipt of the item(s) and send a copy of this letter to MATHILDA MOOS by email to the address ________________________________with confirmation by registered letter with acknowledgment of receipt to customer service at the following address ________________________________________.

In case of an incomplete address, wrong address, refusal of the package by the recipient, or lack of information leading to an impossibility of delivering the Product to the recipient in due time, MATHILDA MOOS cannot be held responsible for the final quality of this delivery. If this lack of information leads to a second presentation to the recipient, MATHILDA MOOS will be entitled to ask the Client for the costs corresponding to this second delivery. The Client is subject to the general delivery conditions of the carrier which, in some cases, if not complied with, may impact the quality of the delivery.

Thus, in the event of the recipient's absence, according to the carrier's general delivery conditions, the product may be presented again and/or dropped off at an agreed pickup point and/or in front of the Client's home and/or in a carrier's "sorting - waiting" center and/or returned to MATHILDA MOOS, which cannot be held responsible for any theft, loss, damage to the Products related to their delivery and, in general, for the final quality of the delivery.

In the event of impossibility of delivery and if the product were then returned to MATHILDA MOOS by the carrier, MATHILDA MOOS will not make a new delivery.

Any complaint concerning the delivery of Products must be made within 14 working days following receipt of the item(s) under the same conditions as mentioned above. If it is decided that the product(s) must be returned to MATHILDA MOOS, they must be returned in their original condition (packaging, accessories, etc.) and according to the following shipping conditions. The Client must first contact customer service via email: ____________________________ to obtain a return number to be noted on the "Return Form" attached to the order as well as any details regarding shipping. No package will be accepted without a return number. This number must be legibly written with a marker on the package. The Product must be returned.

8. Right of Withdrawal

In accordance with Articles L. 121-16 et seq. of the Consumer Code, the Client has a period of 14 days from the day of delivery of the product purchased on the Site to inform customer service of their wish to return the Product.

For any return, the Client must either i) use the return form enclosed in the delivery package or ii) contact customer service via email to inform them of their decision to exercise their right of withdrawal. Any package returned beyond the announced deadlines will be refused and sent back to the sender. No package returned cash-on-delivery will be accepted, regardless of the reason. The costs and risks associated with the return of Products are the responsibility of the sender. For customer service to accept the exchange and/or refund, the Product must be returned complete in its original, undamaged packaging, with its tag attached, unworn, accompanied by all its accessories and a copy of the purchase invoice to MATHILDA MOOS Company ______________________________. The Client will not have to provide reasons or pay penalties, with the exception of return shipping costs.

MATHILDA MOOS cannot be held responsible for cases of loss, theft, or damage to the package.

Packages for which the Client's identification (name, surname, address, and return code) is not possible will be refused.

All returns must be made by a trackable method (UPS, FEDEX, DHL, RAR, etc.) and the tracking number must be communicated to MATHILDA MOOS.

Upon receipt of the Product returned by the Client, customer service will send an email confirmation of receipt of the Product.

In the event of the Client's proper exercise of this right, MATHILDA MOOS will refund the sums paid by the Client corresponding to the acquisition of the returned Product(s) (thus excluding any customs fees), within a maximum of fourteen days, by bank transfer to the account used with the payment card in the Client's name.

MATHILDA MOOS undertakes to refund standard delivery costs including package tracking. For this purpose, the delivery invoice indicating the package tracking number should be inserted into the return package.

9. Legal Guarantees

Products sold by MATHILDA MOOS are subject to the conditions of legal guarantees provided by Articles L.217-4 to L.217-14 of the Consumer Code as well as by Articles 1641 to 1648 of the Civil Code, to the exclusion of all other guarantees:

MATHILDA MOOS will refuse any claim regarding Products that have been used improperly.

Any complaint concerning the Products themselves and unrelated to delivery must be made by email to the address followed by written confirmation sent by registered letter with acknowledgment of receipt to customer service at the following address.

*Legal guarantee of conformity:

MATHILDA MOOS will deliver to the Client a Product conforming to the contract and free from conformity defects at the time of delivery of said Product, meaning that the Product will be fit for the purpose usually expected of a similar good and will present the characteristics presented at the time of sale. MATHILDA MOOS is also responsible for conformity defects resulting from packaging, assembly instructions, or installation when the latter was the responsibility of MATHILDA MOOS under the contract or was carried out under its responsibility.

*Legal guarantee against hidden defects:

MATHILDA MOOS will provide the Client with a Product free from hidden defects that would render it unfit for its intended use, or that so diminish this use that the Client would not have acquired it, or would have given a lower price for it, had they known of them.

These guarantees will only apply if the Client makes the request within 24 months from the delivery of the Product (for the legal guarantee of conformity) or the discovery of the defect (for the legal guarantee against hidden defects).

Conformity defects that appear within 24 months of delivery are presumed to exist at the time of delivery, unless proven otherwise.

In the event of a recognized non-conformity on a Product sold by MATHILDA MOOS, the Client may choose between repair and replacement of the Product unless one of these choices entails a manifestly disproportionate cost for MATHILDA MOOS. If repair or replacement of the Product is impossible, the Client may have the price paid refunded and return the Product or keep the Product and have part of the price refunded, unless the conformity defect is minor.

In the event of a recognized hidden defect on a Product sold by MATHILDA MOOS, the Client will have the choice of returning the Product and having the price and costs occasioned by the sale refunded, or keeping the Product and having part of the price refunded.

In all cases, it will be up to the Client to prove that they meet the guarantee conditions.

The return, replacement or refund of the Product will be free of charge to the Client and does not preclude the possible allocation of damages if entitled.

In the event of a recognized conformity defect and/or hidden defects by MATHILDA MOOS, if it is decided to return the Product, the Client must ship it to the following address: ______________________________________________. The Client must have previously obtained a return number and any details regarding shipping from customer service contacted via email: ______________________________. No package will be accepted without a return number. This number must be legibly written with a marker on the package.

10. After-sales Service and Availability of Spare Parts

Any technically repairable Product benefits from a paid after-sales service. For any repair request, the Client will contact customer service directly via email: ____________________________

In accordance with Article L 111-3 al 1 of the Consumer Code, MATHILDA MOOS confirms that no period of availability of spare parts essential for the use of the Products is guaranteed. Nevertheless, MATHILDA MOOS will make its best efforts to satisfy its Clients in case of a request for one or more spare parts.

11. Limitation of Liability

In no event shall MATHILDA MOOS be held liable for any damage that does not result from a breach of MATHILDA MOOS's obligations.

12. Personal Data

When the Client registers on the Website, MATHILDA MOOS collects their personal information (personal data, email address, gender, etc.) through the registration form to offer them the services accessible in the restricted access areas of MATHILDA MOOS. Providing their personal information is essential for processing and delivering their orders.

The ordering process on the Website requires the creation of a Client account where their information is stored and protected by a password that the Client chooses. This information is strictly confidential and is intended exclusively for MATHILDA MOOS. It will be processed in strict compliance with the provisions of the French "Informatique et Libertés" Law n°78-17 of January 6, 1978, and Regulation (EU) 2016/679, the General Data Protection Regulation.

In this regard, MATHILDA MOOS undertakes, in particular, to (i) guarantee the confidentiality of personal data processed within this framework by implementing appropriate security measures in its field of activity, (ii) ensure that persons authorized to process personal data hereunder commit to confidentiality or are subject to an appropriate legal obligation of confidentiality and receive the necessary training in personal data protection, and (iii) ensure that its potential subcontractors comply with legal obligations on behalf of and according to MATHILDA MOOS's instructions.

At any time, the Client has the right to access, modify, rectify, and delete data concerning them. To exercise this right, they can make a request to MATHILDA MOOS by email at ________________________ or by mail to the following address: ______________________________________.

Subject to validation by a client "opt-in", personal information (personal data, email address, gender, etc.) may also be used by MATHILDA MOOS and/or its partners for commercial purposes such as sending newsletters or solicitations.

The Site, to better meet the Client's needs and personalize them, uses cookies. The purpose of the cookie is to signal your visit to the Site.

MATHILDA MOOS's Personal Data Management Policy is accessible on the Site.

13. Intellectual Property

All documents, information texts, graphics, images, photographs, or any other content disseminated on the Website _______________________ are the exclusive property of MATHILDA MOOS. Consequently, they cannot be reproduced, exploited, or used in any capacity whatsoever, without the express authorization of the publication director.

MATHILDA MOOS holds all intellectual property rights (with the exception of authors' moral rights) pertaining to the Products and the brands and distinctive signs under which the Products are marketed.

The Client unreservedly acknowledges MATHILDA MOOS's intellectual property as such and undertakes not to infringe upon it in any way whatsoever. More specifically, the Client expressly undertakes not to manufacture, sell, license, or market in any way whatsoever, directly or through a third party, for its own benefit or for the benefit of a third party, the Products, imitations or reproductions of the Products, or the intellectual property rights pertaining to the Products and brands belonging to MATHILDA MOOS.

14. Force Majeure

"Force majeure" refers to all external, irresistible, and unforeseeable circumstances, beyond the reasonable control of the party experiencing a case of force majeure.

In the event that MATHILDA MOOS is prevented or delayed by a case of force majeure in the performance of its commitments, MATHILDA MOOS undertakes to inform the Client within 96 hours, specifying the precise elements constituting the force majeure, the reasonably foreseeable duration of the delay or impediment. MATHILDA MOOS will then be released from liability related to the non-performance or delay in the performance of its obligations, but undertakes to make its best efforts to resume full performance without delay. In such a case of force majeure, MATHILDA MOOS may, at its discretion, cancel the order or any part thereof, without incurring liability, provided that it refunds the Client the sums already paid. In no event may the Client invoke a case of force majeure to be released, even temporarily, from an obligation to pay a sum of money.

15. Applicable Law - Disputes

These General Terms and Conditions of Sale are governed by and interpreted in accordance with French law. The language of this contract is French.

In case of dispute, French courts shall have sole jurisdiction. However, in application of EU Regulation 593/2008 of June 17, 2008, these GTC do not preclude the application of a more favorable provision to the Client, which cannot be waived by agreement, by virtue of the law of the country where the Client has their habitual residence.

In case of a dispute related to the application and/or interpretation of these general terms and conditions of sale, the Client has the possibility of resorting to a conventional mediation procedure or any other alternative dispute resolution procedure. In accordance with Ordinance n°2015-1033 of August 20, 2015, and the implementing decree n°2015-1382 of October 30, 2015, any consumer dispute or litigation, subject to Article L.612-2 of the Consumer Code, may be subject to amicable settlement by mediation with the CMAP – Centre de Médiation et d’Arbitrage de Paris. To submit a dispute to the mediator, the Client can (i) fill out the form on the CMAP website: www.cmap.fr tab "You are: a consumer" (ii) send their request by ordinary or registered mail to CMAP Médiation Consommation, 39 avenue Franklin D. Roosevelt, 75008 PARIS, or (iii) send an email to consommation@cmap.fr. Regardless of the method used to contact the CMAP, the Client's request must contain the following elements for prompt processing: their postal, email, and telephone contact details, as well as the full name and address of MATHILDA MOOS, a brief statement of the facts, and proof of prior steps taken with MATHILDA MOOS.

Notwithstanding the foregoing, in case of a dispute, and in accordance with Regulation No. 1215/2012 of December 12, 2012:

- the Client may bring proceedings either in the courts of their domicile or in the French courts,

– MATHILDA MOOS may bring proceedings in the courts of the Client's domicile.

Legal Notice

The site ___________________ is published by Ms. MATHILDA MOOS, registered under SIRET number 913 846 325 000 11, residing at 20 rue Raynouard, 75016 PARIS.

Tel: + 33 _______________

Email: ________________________

Publication Director: ________________

Privacy Policy

1. Data Controller

1.1 The data controller is ______________________________ (hereinafter "MATHILDA MOOS"). As such, MATHILDA MOOS – and/or its service providers acting on its behalf and for its account – determines the purposes, technical and legal means of personal data processing and undertakes to take all necessary organizational measures to ensure secure processing in accordance with the French Data Protection Act of January 6, 1978, as amended by the Act of August 6, 2004 (hereinafter, "the Law") and the European Regulation of April 26, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR Regulation").

1.2. MATHILDA MOOS is free to choose any natural or legal person who processes Users' personal data at its request and on its behalf (hereinafter "the processor"). Where applicable, MATHILDA MOOS undertakes to select a processor offering sufficient guarantees regarding the technical and organizational security measures for personal data processing.

2. Personal Data Processing

2.1. The use of the Site, access to certain sections of it and/or any requests for information or services from Site Users may involve the communication of personal data. The processing of this data by MATHILDA MOOS, as Data Controller, and/or by service providers acting on behalf and for the account of MATHILDA MOOS, will comply with the Law and the GDPR Regulation.

2.2. This Privacy Policy is intended to inform Users, even before they access the different sections of the Site and communicate their personal data, how MATHILDA MOOS processes Users' personal data on the Site. The User must necessarily read it before communicating their personal data by filling in the forms provided for this purpose in the different sections of the Site.

2.3 Personal data will be processed mainly automatically, with procedures strictly linked to the purposes mentioned in point 3.

MATHILDA MOOS is committed to ensuring that Users' personal data is processed securely and confidentially and takes appropriate measures to prevent the loss, misuse, alteration, and deletion of this personal data.

2.4. MATHILDA MOOS also collects certain personal data from Users in order to recognize them and offer them an optimal, quality, and personalized user experience. This collection also allows for the correction of any errors on the Site. The information collected relates to the User's connection (IP address, geographical area, day and time of consultation, services consulted and/or used, etc.) as well as the device from which the connection is made.

2.5 The Site, to better meet the User's needs and personalize them, uses cookies. The purpose of the cookie is to signal your visit to the Site.

2.6. Any omission, partial or inaccurate information regarding personal data, indicated by an asterisk, and therefore necessary for the performance of the requested service, makes it impossible. Conversely, any omission, partial or inaccurate information regarding optional personal data has no consequences.

3. Purposes of Personal Data Processing

Users' personal data is processed to allow the processing and delivery of orders placed on the Site.

The ordering process on the Website ______________________ requires the creation of a Client account where their information is stored and protected by a password that the Client chooses.

Subject to validation by a client "opt-in", personal information (personal data, email address, gender, etc.) may also be used by MATHILDA MOOS and/or its partners for commercial purposes such as sending newsletters or solicitations.

4. Personal Data That May Be Processed

Users' information, which they provide by filling out forms or creating their customer account, is collected and processed. This information may include Users' name, gender, size, address, email address, and telephone number.

5. Consent

The User has the right to withdraw their consent at any time. Withdrawal of consent does not affect the lawfulness of processing already carried out, based on consent given before such withdrawal. The exercise of this right can be carried out electronically at the following address ____________________________or by ordinary mail at the following address: __________________________.

6. Personal Data Retention Period

In accordance with legal requirements imposed by the Law and the GDPR Regulation, MATHILDA MOOS only retains Users' personal data for the time reasonably necessary to fulfill the purposes for which they are processed.

7. Communication of Users' Personal Data for Internal Purposes

7.1. Personal data may be transmitted to MATHILDA MOOS employees or collaborators who, operating under MATHILDA MOOS's direct authority, are appointed as data controllers or processors and receive adequate operational instructions. Personal data may also be brought to the attention of employees or collaborators of the data controllers if the latter, appointed by MATHILDA MOOS, so decide and provided that these data are processed in accordance with the purposes pursued.

7.2. MATHILDA MOOS ensures that subcontractors, employees or collaborators guarantee the same level of protection as itself and ensures that these subcontractors, employees or collaborators, process personal data solely for the purposes authorized by the purposes pursued, with the required discretion and security.

7.3. Personal data directly communicated by Users by filling out online forms may be communicated to and processed by external service providers acting on behalf and for the account of MATHILDA MOOS.

7.4 The data is not likely to be transferred to a country outside the European Union.

8. User Rights

8.1. MATHILDA MOOS guarantees fair and lawful processing of Users' personal data.

8.2. MATHILDA MOOS guarantees the User a right of access to their personal data.

In accordance with Article 15 of the GDPR Regulation, the User has the right to obtain the following (but not exhaustive) information from MATHILDA MOOS concerning their personal data:

1. the purposes of the processing;
2. the categories of personal data concerned;
3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
4. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
5. the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR Regulation and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

8.3. MATHILDA MOOS guarantees the User a right of access to their personal data.

In accordance with Article 16 of the GDPR, incorrect or inaccurate data can be rectified or deleted at any time. First, the User will make the necessary modifications themselves from their user account, then the User will ask MATHILDA MOOS to make the modifications if necessary.

The User has the right to obtain the erasure of their personal data in the cases listed in Article 17 of the GDPR.

8.4. MATHILDA MOOS guarantees the right to restriction of processing.

The User has the right to obtain restriction of processing of their personal data in the cases listed in Article 18 of the GDPR Regulation.

8.5. MATHILDA MOOS guarantees the right to data portability.

In accordance with Article 20 of the GDPR Regulation, Users have the right to receive personal data concerning them, which they have provided to MATHILDA MOOS, in a structured, commonly used, and machine-readable format. They also have the right to transmit those data to another controller without hindrance from MATHILDA MOOS in the cases provided for by the GDPR Regulation.

8.6. MATHILDA MOOS guarantees the right to object to data processing.

The User has the right to object at any time to the processing of their personal data, when there are compelling and legitimate reasons relating to their particular situation. In this case, MATHILDA MOOS will no longer process the personal data, unless there are legitimate and compelling grounds for the processing which override the interests, rights, and freedoms of the User, or for the establishment, exercise, or defense of legal claims.

8.7. MATHILDA MOOS guarantees the right to lodge a complaint.

The User has the right to lodge a complaint regarding the processing of their personal data by MATHILDA MOOS with the Commission Nationale de l'Informatique et des Libertés, the competent body for French territory.

8.8. The User may, at any time, exercise the rights mentioned above by sending an electronic message to the following address _______________________or by ordinary mail to the following address: _________________________

9. Limitation of Controller's Liability

The Site may contain hyperlinks to websites controlled and operated by third parties not affiliated with MATHILDA MOOS. Where applicable, MATHILDA MOOS cannot be held responsible for the content of these sites, nor for the personal data protection practices of these third parties.

MATHILDA MOOS cannot be held responsible for the loss, corruption of data, or identity theft, which may be caused notably but not limited to, by the presence of viruses or cyber attacks.

10. Methods for Modifying User Data

The User may, at any time, modify the data provided by sending a message electronically to the following address __________________ or by ordinary mail to the following address: ___________________________

11. Cookies

Cookies are used on the site to improve the User experience.

The cookie identifies the User's computer and allows the site to remember their personal settings. Cookies are also used for statistical purposes.

The User can program their browser to know when a cookie will activate. This allows the User to reject the use of the cookie or to ask the browser to erase the cookie at the end of their visit to the site. The online store cannot be used if cookies are refused.

Once connected, a user ID will be assigned to the User, allowing anonymous internet tracking across multiple devices (tablet, desktop, phone, etc.).

No personal data is collected or connected to the user ID, and the User can object to the use of such cookies by sending an email to the following address: _____________________________.

12. Modification of the Privacy Policy

MATHILDA MOOS reserves the right to modify this Privacy Policy to comply with obligations provided by privacy protection laws or to adapt it to its practices. Consequently, the User is invited to consult it regularly to become aware of any modifications and adaptations.

List of cookies

A cookie is a small data file (text file) that a website, when visited by a user, asks your browser to store on your device in order to remember information about you, such as your language preferences or login information. We set these cookies, called first-party cookies. We also use third-party cookies, which are cookies from a domain different from that of the website you are visiting, for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly necessary cookies

These cookies are essential for the website to function and cannot be disabled in our systems. They are usually set in response to actions you have taken that constitute a request for services, such as setting your privacy preferences, logging in, or filling out forms. You can configure your browser to block or be informed of the existence of these cookies, but some parts of the website may be affected. These cookies do not store any personally identifiable information.

Strictly necessary cookies

Performance cookies

These cookies allow us to determine the number of visits and traffic sources, in order to measure and improve the performance of our website. They also help us identify the most/least visited pages and evaluate how visitors navigate the website. All information collected by these cookies is aggregated and therefore anonymized. If you do not accept these cookies, we will not be informed of your visit to our site.

Performance cookies

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