Privacy Policy

1. Seller Identification

These General Terms and Conditions of Sale are those of Ms. MATHILDA MOOS (hereinafter "MATHILDA MOOS"), registered under SIRET number 913 846 325 000 11, residing at 20 rue Raynouard, 75016 PARIS.

2. Scope and Acceptance of the General Terms and Conditions of Sale

The purchase of Products offered on the website (hereinafter the "Site") is subject to these general terms and conditions of sale of the Site (hereinafter the "GTC").

MATHILDA MOOS Products (hereinafter the "Products") are exclusively intended to be sold to individual end consumers or non-professional corporate customers (hereinafter the "Customers"), excluding any resellers or intermediaries acting on behalf of resellers. Therefore, the Customer affirms that they are acting as an end consumer and do not intend to resell the Products for commercial purposes.

MATHILDA MOOS may update these GTC at any time.

The Customer can view the current version of the GTC at any time by clicking on the link. The GTC in force at the time of concluding the sales contract are those that are binding on the Customer.

In addition, for each purchase of Products on the Site, the Customer will be asked to confirm acceptance of these GTC in force on the date of placing their order. These GTC can be viewed when they are asked to confirm their acceptance. To materialize this acceptance, the Customer must check the box "I have read and accept the General Terms and Conditions of Sale of the MATHILDA MOOS.com website".

3. Ordering Procedures

Any order placed on the Site implies express acceptance of the GTC and acceptance of the prices and Products available for sale on the Site.

* Order Process

The Customer who wishes to place an order must follow the following procedure:

1. Product selection: the Customer must select the Product they wish to order.
2. Verification of the content of the Customer's selection: the Customer checks the content of their basket while retaining the possibility of deleting the Products they have selected.
3. Identification: the Customer must create an account by filling in the identification form provided and indicating the requested information (mandatory information: title, last name, first name or company name, address, e-mail, password, telephone number for delivery).
4. Verification of the Customer's order: the customer checks the content of their order, the total price, the delivery and billing addresses, while retaining the possibility of deleting a Product or modifying the billing and delivery address. The Customer validates their delivery and payment method. The Customer must confirm their acceptance of these GTC by checking the corresponding box. Validation of the order is only possible after checking this box. After this step, the Customer can no longer modify and/or cancel their order.
5. Order acknowledgement: the Customer receives an e-mail summarizing the content of their order, namely:

– their delivery and billing addresses

– their order number

– the order date

– the list of ordered Products and their amounts

– the delivery method (address provided by the Customer or "relay point")

The Customer is advised to keep and print this document, which is the official proof of their order. The order is then registered and processed by MATHILDA MOOS, which verifies the availability of the ordered Product(s). Any order placed implies acceptance of the prices and descriptions of the Products available for sale.

6. Order shipment confirmation: the Customer receives an e-mail summarizing the content of their order and confirming its shipment. The contract is deemed concluded on the date of sending this e-mail.

* Order Tracking

A carrier tracking number is communicated to the Customer when their order is validated.
If the Customer wishes to obtain information concerning the tracking of their order, they can log on to the website of the carrier chosen by MATHILDA MOOS, e.g., UPS, at www.ups.com, and track the delivery of their package live. The Customer also receives information by e-mail concerning the different stages of the processing and preparation of their order until its shipment.

4. Product Availability

MATHILDA MOOS Product offers and prices are valid as long as they are visible on the Site, within the limits of available stock.

Errors or modifications may exceptionally occur, particularly in the case of simultaneous orders of the same Product by several Customers.

In the event of a Product being unavailable after placing their order, MATHILDA MOOS will inform the Customer by e-mail or telephone as soon as possible, offering them either to order another Product presented on the Site as a replacement, or to cancel their order free of charge.

MATHILDA MOOS incurs no liability in the event of stock shortage or unavailability of Products for orders not yet accepted by MATHILDA MOOS.

MATHILDA MOOS reserves the right to change the Products offered on the Site at any time and without notice.

In order to ensure better quality of service and availability of its Products to all Customers of the Site, MATHILDA MOOS reserves the right to limit the quantity of Products that can be purchased by a Customer, in accordance with the applicable provisions, particularly those of Article L.121-11 of the French Consumer Code.

While every effort is made to ensure that the color and pattern of the Products whose photos are displayed on the Site are faithful to the original Products, variations may occur, particularly due to technical limitations in color rendering on the Customer's computer equipment. Therefore, MATHILDA MOOS cannot be held responsible for non-substantial errors or inaccuracies in the photographs or graphic representations of the Products appearing on the Site.

MATHILDA MOOS reserves the right not to accept an order from a Customer with whom it is in dispute over a previous order, or if MATHILDA MOOS reasonably believes that this Customer has violated these GTC or has engaged in fraudulent activity, or for any other legitimate reason.

5. Price

The prices of the Products are indicated in Euros, with the option of payment in US Dollar, Pound Sterling, Canadian Dollar, Australian Dollar, Yuan, Yen, Won, Russian Ruble (based on a daily conversion via the converter used for the Site), all taxes included and excluding any customs fees for orders outside the EU, which remain the responsibility of the Customer. Except in cases of refund made (i) within the framework of the exercise of the right of withdrawal or for (ii) lack of conformity and hidden defects, MATHILDA MOOS will not refund the VAT applied to purchases made on the Site (even if the buyer, after receipt, re-ships the Products to a country outside the European Union).

MATHILDA MOOS reserves the right to modify the prices of the Products offered on the Site at any time and without notice.

Products are invoiced based on the prices displayed on the Site at the time the order is placed, subject to the availability of the ordered Products at that time.

All orders are payable in Euros and must be paid immediately at the time of placing the order.

In the event of unavailability of certain ordered Products (see article 4 "Product Availability"), only the price and transport costs relating to the available Products will be debited.

*Payment methods

By bank card (Visa, CB, Mastercard, American Express): Payment is made on the secure website of MATHILDA MOOS's partner bank.

By payment application: via Paypal, Alipay, Apple Pay (mobile) and Android Pay (mobile).

This means that no banking information concerning the Customer is transmitted via the site.

Payment is therefore secured by the partners responsible for managing financial transactions.

The order will thus be registered and validated upon acceptance of payment by the banking service.

6. Retention of Title

The ordered Products remain the property of MATHILDA MOOS until full payment is received by MATHILDA MOOS. However, the Customer assumes the risks (particularly loss, theft, or deterioration) concerning the delivered Products from the moment they are delivered to the address indicated during the order.

7. Delivery Terms

The amount of preparation and shipping costs depends on the country and the total amount of the order. They will be detailed on the invoice.

MATHILDA MOOS cannot be held responsible for any action and/or costs and/or taxes (which are the responsibility of the Customer) and/or delays due to customs services over which it has no control.

For all Products, the order is prepared for dispatch from MATHILDA MOOS warehouses within a maximum of 3 working days (subject to stock availability and except for the particular case of "pre-order" Products whose description indicates the estimated specific delivery time) from the email confirmation of the order. The average time observed between placing an order and its delivery is 4 to 9 working days. This is an observed average time.

By way of exception to the above-mentioned deadlines, "pre-order" operations may be subject to longer delivery times. In this case, the estimated deadlines for "pre-order" operations can be from 6 to 9 months from the order, as duly indicated in the purchase process.

Exceeding the estimated delivery time indicated cannot give rise to any cancellation of the order, any reduction in the price paid by the buyer, or any payment as damages, it being specified that in certain particular cases (e.g., products marketed as "pre-order") the deadlines indicated above may be longer. However, in the absence of delivery after 30 days from the maximum estimated deadline, the Customer will have the possibility of canceling the order free of charge. The sums they have paid will then be reimbursed. In cases where it is able to do so, MATHILDA MOOS reserves the right to offer the Customer a Product of equivalent quality and price to the original product.

If the order reaches a certain volume, MATHILDA MOOS may send them to the Customer in several deliveries and/or several packages.

Generally, all packages are shipped via UPS. A delivery note to be signed is attached to the package. It is advisable to keep a duplicate, which will serve as proof of delivery.

The Customer must verify the conformity of the delivered Products at the time of delivery and before signing the carrier's delivery note. They must indicate on this delivery note and in the form of handwritten reservations accompanied by their signature any anomaly concerning the delivery (damaged Product...). This verification is considered to have been carried out once the Customer, or a person of their choice, has signed the delivery note. No claim regarding the condition of the delivered package(s) will then be admissible. In the event of reservations about the delivery, the Customer must also confirm them to the carrier no later than 3 working days following receipt of the item(s) and send a copy of this letter to MATHILDA MOOS by email to the address ________________________________with confirmation by registered letter with acknowledgment of receipt to customer service at the following address ________________________________________.

In the event of an incomplete address, an incorrect address, refusal of the package by the recipient or lack of information leading to an impossibility of delivering the Product to the recipient in due time, MATHILDA MOOS cannot be held responsible for the final quality of this delivery. If this lack of information leads to a second presentation to the recipient, MATHILDA MOOS will be entitled to ask the Customer for the costs corresponding to this second delivery. The Customer is subject to the general delivery conditions of the carrier which, in some cases, if they do not comply, may impact the quality of the delivery.

Thus, in the absence of the recipient, according to the general delivery conditions of the carrier, the product may be presented again and/or deposited at an agreed relay point and/or in front of the Customer's home and/or in a carrier's "sorting - waiting" center and/or returned to MATHILDA MOOS, who cannot be held responsible for any theft, loss, damage to the Products in connection with their delivery and, in general, for the final quality of the delivery.

In the event of impossibility of delivery and if the product is then returned to MATHILDA MOOS by the carrier, MATHILDA MOOS will not make a new delivery.

Any claim concerning the delivery of the Products must be made within 14 working days following receipt of the item(s) under the same conditions as mentioned above. If it is decided that the product(s) must be returned to MATHILDA MOOS, they must be returned in their original condition (packaging, accessories, etc.) and according to the following shipping conditions. The Customer must first contact customer service via email: ____________________________ to obtain a return number to be noted on the "Return Slip" form attached to the order and any details relating to the shipment. No package will be accepted without a return number. This number must be legibly written with a marker on the package. The Product must be returned.

8. Right of Withdrawal

In accordance with Articles L. 121-16 et seq. of the Consumer Code, the Customer has a period of 14 days from the day of delivery of the product purchased on the Site to notify customer service of their intention to return the Product.

For any return, the Customer must (i) use the return form attached inside the delivery package or (ii) contact customer service via email: to inform them of their decision to exercise their right of withdrawal. Any package returned after the announced deadlines will be refused and sent back to the sender. No package returned cash on delivery will be accepted, regardless of the reason. The costs and risks associated with returning the Products are the responsibility of the sender. For customer service to accept the exchange and/or refund, the Product must be returned complete in its original, undamaged packaging, with its tag attached, unworn, accompanied by all its accessories and a copy of the purchase invoice to MATHILDA MOOS Company ______________________________. The Customer will not have to provide reasons or pay penalties, with the exception of return costs.

MATHILDA MOOS cannot be held responsible for loss, theft, or damage to the package.

Packages for which Customer identification (name, first name, address, and return code) is not possible will be refused.

All returns must be made by a traceable method (UPS, FEDEX, DHL, RAR, etc.) and the tracking number must be communicated to MATHILDA MOOS.

Upon receipt of the Product returned by the Customer, customer service will send an email confirmation of receipt of the Product.

MATHILDA MOOS, in the event of regular exercise of this right by the Customer, will reimburse the sums paid by the Customer corresponding to the acquisition of the returned Product(s) (thus excluding any customs fees), within a maximum period of fourteen days, by bank transfer to the account used with the payment card addressed in the name of the Customer.

MATHILDA MOOS undertakes to reimburse standard delivery costs including parcel tracking. For this purpose, the delivery invoice indicating the parcel tracking number should be inserted into the return parcel.

9. Legal Guarantees

Products sold by MATHILDA MOOS are subject to the legal warranty conditions provided by articles L.217-4 to L.217-14 of the Consumer Code as well as by articles 1641 to 1648 of the Civil Code, to the exclusion of all other guarantees:

MATHILDA MOOS will refuse any claim relating to Products that have been used inappropriately.

Any claim concerning the Products themselves and not related to delivery must be made by email to the address followed by written confirmation sent by registered letter with acknowledgment of receipt to customer service at the following address.

*Legal guarantee of conformity:

MATHILDA MOOS will deliver to the Customer a Product conforming to the contract and free from defects in conformity upon delivery of said Product, meaning that the Product will be fit for the use ordinarily expected of a similar good and will have the characteristics presented at the time of sale. MATHILDA MOOS is also liable for defects in conformity resulting from packaging, assembly instructions, or installation when the latter was carried out by MATHILDA MOOS under the contract or under its responsibility.

*Legal guarantee against hidden defects:

MATHILDA MOOS will deliver to the Customer a Product free from hidden defects that render it unfit for its intended use, or that so diminish this use that the Customer would not have acquired it, or would have paid a lower price for it, had they been aware of them.

These guarantees will only apply on condition that the Customer makes the request within a period of 24 months from the delivery of the Product (for the legal guarantee of conformity) or the discovery of the defect (for the legal guarantee against hidden defects).

Defects of conformity that appear within 24 months from delivery are presumed to have existed at the time of delivery, unless proven otherwise.

In the event of a recognized non-conformity on a Product sold by MATHILDA MOOS, the Customer may choose between repair and replacement of the Product, unless one of these choices entails a manifestly disproportionate cost for MATHILDA MOOS. If repair or replacement of the Product is impossible, the Customer may have the price paid refunded and return the Product or keep the Product and have part of the price refunded, unless the lack of conformity is minor.

In the event of a recognized hidden defect on a Product sold by MATHILDA MOOS, the Customer will have the choice to return the Product and have the price and costs incurred by the sale refunded or to keep the Product and have part of the price refunded.

In all cases, it will be up to the Customer to prove that they meet the warranty conditions.

The return, replacement or refund of the Product will be free of charge for the Customer and does not preclude the possible allocation of damages if entitled.

In the event of a recognized lack of conformity and/or hidden defects by MATHILDA MOOS, if it is decided to return the Product, the Customer must send it to the following address: ______________________________________________. The Customer must have previously obtained a return number from customer service contacted via email: ______________________________ as well as any details relating to the shipment. No package will be accepted without a return number. This number must be legibly written with a marker on the package.

10. After-sales service and availability of spare parts

Any technically repairable Product benefits from a paid after-sales service. For any repair request, the Customer should contact customer service directly via email: ____________________________

In accordance with article L 111-3 al 1 of the Consumer Code, MATHILDA MOOS confirms that no period of availability of spare parts essential for the use of the Products is guaranteed. MATHILDA MOOS will nevertheless make its best efforts to satisfy its Customers in the event of a request for one or more spare parts.

11. Limitation of Liability

In no event shall MATHILDA MOOS be held liable for any damage that does not result from a breach by MATHILDA MOOS of one of its obligations.

12. Personal Data

When the Customer registers on the Website, MATHILDA MOOS collects their personal information (personal data, e-mail address, gender, etc.) through the registration form to offer them the services accessible in MATHILDA MOOS's restricted access areas. The provision of personal information concerning them is essential for the processing and delivery of their orders.

The ordering process on the Website requires the creation of a Customer account where their information is stored and protected by a password chosen by the Customer. This information is strictly confidential and is intended exclusively for MATHILDA MOOS. It will be processed in strict compliance with the provisions of the French Data Protection Act no. 78-17 of January 6, 1978, and Regulation (EU) 2016/679, the General Data Protection Regulation.

In this regard, MATHILDA MOOS undertakes to (i) guarantee the confidentiality of personal data processed within this framework by implementing appropriate security measures in its field of activity, (ii) ensure that persons authorized to process personal data hereunder undertake to respect confidentiality or are subject to an appropriate legal obligation of confidentiality and receive the necessary training in personal data protection, and (iii) ensure that its eventual subcontractors comply with legal obligations on behalf of and according to MATHILDA MOOS's instructions.

At any time, the Customer has a right to access, modify, rectify and delete data concerning them. To exercise this right, they can make a request to MATHILDA MOOS by email at ________________________ or by mail at the following address: ______________________________________.

Subject to validation by a customer "opt-in", personal information (personal data, e-mail address, gender, etc.) may also be used by MATHILDA MOOS and/or its partners for commercial purposes such as sending newsletters or solicitations.

The Site, to better meet and personalize Customer needs, uses cookies. The purpose of the cookie is to signal your visit to the Site.

MATHILDA MOOS's Personal Data Management Policy is available on the Site

13. Intellectual Property

All documents, information, texts, graphics, images, photographs or any other content disseminated on the Website _______________________ are the exclusive property of MATHILDA MOOS. Consequently, they may not be reproduced, exploited or used in any capacity whatsoever, without the express authorization of the publication director.

MATHILDA MOOS holds all intellectual property rights (with the exception of the moral rights of authors) relating to the Products and the trademarks and distinctive signs under which the Products are marketed.

The Customer unreservedly acknowledges MATHILDA MOOS's intellectual property as such and undertakes not to infringe it in any way whatsoever. More specifically, the Customer expressly undertakes not to manufacture, sell, license, or market in any way whatsoever, directly or through a third party, for their own benefit or for the benefit of a third party, the Products, imitations or reproductions of the Products, or the intellectual property rights relating to the Products and trademarks belonging to MATHILDA MOOS.

14. Force Majeure

"Force majeure" means all external, irresistible, and unforeseeable circumstances, beyond the reasonable control of the party experiencing a force majeure event.

In the event that MATHILDA MOOS is prevented or delayed by a force majeure event in the performance of its commitments, MATHILDA MOOS undertakes to inform the Customer within 96 hours, specifying the precise elements constituting the force majeure, the reasonably foreseeable duration of the delay or impediment. MATHILDA MOOS will then be released from liability related to the non-performance or delay in the performance of its obligations, but undertakes to make its best efforts to resume full performance without delay. In such a force majeure case, MATHILDA MOOS may discretionarily cancel the order or any part thereof, without incurring liability, provided however that it reimburses the Customer for sums already paid. In no event may the Customer invoke a force majeure event to be released, even temporarily, from a payment obligation for a sum of money.

15. Applicable Law – Disputes

These General Terms and Conditions of Sale are governed by and interpreted in accordance with French law. The language of this contract is French.

In the event of a dispute, French courts will have sole jurisdiction. However, in application of EC Regulation 593/2008 of June 17, 2008, these GTC do not preclude the application of a more favorable provision to the Customer, which cannot be derogated from by agreement, by virtue of the law of the country where the Customer has their habitual residence.

In case of a dispute related to the application and/or interpretation of these general terms and conditions of sale, the Customer has the possibility to resort to a conventional mediation procedure or any other alternative dispute resolution procedure. In accordance with Ordinance no. 2015-1033 of August 20, 2015, and its implementing decree no. 2015-1382 of October 30, 2015, any consumer dispute or litigation, subject to article L.612-2 of the Consumer Code, may be subject to an amicable settlement through mediation with the CMAP – Centre de Médiation et d'Arbitrage de Paris. To submit a dispute to the mediator, the Customer may (i) fill out the form on the CMAP website: www.cmap.fr tab "you are: a consumer" (ii) send their request by simple or registered mail to CMAP Médiation Consommation, 39 avenue Franklin D. Roosevelt, 75008 PARIS, or (iii) send an email to consommation@cmap.fr. Regardless of the means used to contact the CMAP, the Customer's request must contain the following elements to be processed quickly: their postal, email, and telephone details, as well as the full name and address of MATHILDA MOOS, a brief statement of the facts, and proof of prior steps taken with MATHILDA MOOS.

Notwithstanding the foregoing, in case of a dispute, and in accordance with Regulation No. 1215/2012 of December 12, 2012:

- the Customer may bring the matter before either the court of their domicile or the French courts,

– MATHILDA MOOS may bring the matter before the court of the Customer's domicile.

Legal Notice

The website ___________________ is published by Ms. MATHILDA MOOS, registered under SIRET number 913 846 325 000 11, residing at 20 rue Raynouard, 75016 PARIS.

Tel: + 33 _______________

Email: ________________________

Publication Director: ________________

Privacy Policy

1. Data Controller

1.1 The data controller is ______________________________ (hereinafter "MATHILDA MOOS"). As such, MATHILDA MOOS – and/or its service providers acting in its name and on its behalf – determines the purposes, technical and legal means of processing personal data and undertakes to take all necessary organizational measures to ensure secure processing in compliance with the French Data Protection Act of January 6, 1978, as amended by the Act of August 6, 2004 (hereinafter, "the Act") and the European Regulation of April 26, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR Regulation").

1.2. MATHILDA MOOS is free to choose any natural or legal person who processes Users' personal data at its request and on its behalf (hereinafter "the processor"). Where applicable, MATHILDA MOOS undertakes to select a processor offering sufficient guarantees regarding the technical and organizational security measures for personal data processing.

2. Processing of Personal Data

2.1. Use of the Site, access to certain sections of it and/or any request for information or services from Site Users may lead to the communication of personal data. The processing of this data by MATHILDA MOOS, in its capacity as Data Controller, and/or by service providers acting on behalf of and for MATHILDA MOOS, will comply with the Law and the GDPR Regulation.

2.2. This Privacy Policy is intended to enable Users to know, even before accessing the different sections of the Site and communicating their personal data, how MATHILDA MOOS processes Users' personal data. The User must necessarily read it before communicating their personal data by filling in the forms provided for this purpose in the different sections of the Site.

2.3 Personal data will be processed mainly automatically, with procedures strictly linked to the purposes mentioned in point 3.

MATHILDA MOOS ensures that Users' personal data is processed securely and confidentially and takes appropriate measures to prevent the loss, misuse, alteration, and deletion of this personal data.

2.4. MATHILDA MOOS also collects certain personal data from Users in order to recognize them and offer them an optimal, high-quality, and personalized user experience. This collection also makes it possible to correct any errors on the Site. The information collected relates to the User's connection (IP address, geographical area, day and time of consultation, services consulted and/or used, etc.) as well as the device from which the connection takes place.

2.5 The Site, to better meet and personalize User needs, uses cookies. The purpose of the cookie is to signal your visit to the Site.

2.6. Any omission, partial or inaccurate information about personal data, marked with an asterisk, and therefore necessary for the performance of the requested service, makes it impossible to provide that service. Conversely, any omission, partial or inaccurate information about optional personal data has no consequence.

3. Purposes of Personal Data Processing

Users' personal data is processed to enable the processing and delivery of orders placed on the Site.

The order process on the Website ______________________ requires the creation of a Customer account where their information is stored and protected by a password chosen by the Customer.

Subject to validation by a customer "opt-in", personal information (personal data, e-mail address, gender, etc.) may also be used by MATHILDA MOOS and/or its partners for commercial purposes such as sending newsletters or solicitations.

4. Personal data likely to be processed

Information provided by Users when filling out forms or creating their customer account is collected and processed. This information may include the Users' name, gender, size, address, email address, and phone number.

5. Consent

The User has the right to withdraw their consent at any time. The withdrawal of consent does not affect the lawfulness of processing already performed, based on consent given before this withdrawal. This right can be exercised electronically at the following address ____________________________or by ordinary mail at the following address: __________________________.

6. Personal Data Retention Period

In accordance with the legal requirements imposed by the Law and the GDPR Regulation, MATHILDA MOOS retains Users' personal data only for the reasonably necessary time to fulfill the purposes for which it is processed.

7. Disclosure of Users' Personal Data for Internal Purposes

7.1. Personal data may be transmitted to MATHILDA MOOS employees or collaborators who, operating under the direct authority of MATHILDA MOOS, are appointed data controllers or processors and receive adequate operational instructions. Personal data may also be brought to the attention of employees or collaborators of the data controllers if the latter, appointed by MATHILDA MOOS, decide to do so and provided that this data is processed in accordance with the intended purposes.

7.2. MATHILDA MOOS ensures that subcontractors, employees or collaborators guarantee the same level of protection as itself and ensures that these subcontractors, employees or collaborators, process personal data only for the purposes authorized by the intended purposes, with the required discretion and security.

7.3. Personal data directly communicated by Users by filling out online forms may be communicated to and processed by external service providers acting on behalf of and for MATHILDA MOOS.

7.4 The data is not subject to transfer to a country outside the European Union.

8. Rights Recognized to Users

8.1. MATHILDA MOOS guarantees fair and lawful processing of Users' personal data.

8.2. MATHILDA MOOS guarantees the User a right of access to their personal data.

In accordance with Article 15 of the GDPR Regulation, the User has the right to obtain the following (but not exhaustive) information from MATHILDA MOOS regarding their personal data:

1. the purposes of the processing;
2. the categories of personal data concerned;
3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
4. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
5. the existence of automated decision-making, including profiling, referred to in paragraphs 1 and 4 of Article 22 of the GDPR Regulation and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

8.3. MATHILDA MOOS guarantees the User a right of access to their personal data.

In accordance with Article 16 of the GDPR, incorrect or inaccurate data can be rectified or deleted at any time. First, the User will make the necessary changes themselves from their user account, then the User will ask MATHILDA MOOS to make the changes if necessary. 

The User has the right to obtain the erasure of their personal data in the cases listed in Article 17 of the GDPR. 

8.4. MATHILDA MOOS guarantees the right to restriction of processing.

The User has the right to obtain the restriction of processing of their personal data in the cases listed in Article 18 of the GDPR Regulation.

8.5. MATHILDA MOOS guarantees the right to data portability.

In accordance with Article 20 of the GDPR Regulation, Users have the right to receive personal data concerning them, which they have provided to MATHILDA MOOS, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from MATHILDA MOOS in the cases provided for by the GDPR Regulation.

8.6. MATHILDA MOOS guarantees the right to object to data processing

The User has the right to object at any time to the processing of their personal data when there are compelling and legitimate reasons relating to their particular situation. In this case, MATHILDA MOOS will no longer process the personal data, unless there are legitimate and compelling reasons for the processing which override the interests and rights and freedoms of the User, or for the establishment, exercise or defense of legal claims.

8.7. MATHILDA MOOS guarantees the right to lodge a complaint

The User has the right to lodge a complaint concerning the processing of their personal data by MATHILDA MOOS with the Commission Nationale de l'Informatique et des Libertés (National Commission for Information Technology and Civil Liberties), the competent authority for French territory.

8.8. The User may, at any time, exercise the above-mentioned rights by sending a message electronically to the following address _______________________or by ordinary postal mail to the following address: _________________________

9. Limitation of Controller's Liability

The Site may contain hypertext links to websites controlled and operated by third parties not affiliated with MATHILDA MOOS. In such cases, MATHILDA MOOS cannot be held responsible for the content of these sites, nor for the personal data protection practices of these third parties.

MATHILDA MOOS cannot be held responsible for the loss, corruption of data, or identity theft, which may be caused notably, but not limited to, by the presence of viruses or cyber attacks.

10. Methods for Modifying User Data

The User may, at any time, modify the data provided by sending a message electronically to the following address __________________ or by ordinary postal mail to the following address: ___________________________

11. Cookies

Cookies are used on the site to improve the User's experience.

The cookie identifies the User's computer and allows the site to remember their personal settings. Cookies are also used for statistical purposes.

The User can program their browser to know when a cookie will activate. This allows the User to reject the use of the cookie or to ask the browser to erase the cookie at the end of their visit to the site. The online store cannot be used if cookies are refused.

Once connected, a user ID will be assigned to the User, allowing anonymous internet tracking across multiple devices (tablet, desktop, phone, etc.).

No personal data is collected or connected to the user ID, and the User can object to the use of such cookies by sending an email to the following address: _____________________________.

12. Modification of the Privacy Policy

MATHILDA MOOS reserves the right to modify this Privacy Policy in order to comply with the obligations provided by privacy protection legislation or to adapt it to its practices. Consequently, the User is invited to consult it regularly to be aware of any modifications and adaptations.

List of cookies

A cookie is a small data file (text file) that a website, when visited by a user, asks your browser to store on your device to remember information about you, such as your language preferences or login information. We set these cookies called first-party cookies. We also use third-party cookies, which are cookies from a domain different from that of the website you are visiting, for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Strictly necessary cookies

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site.

Performance Cookies

Functionality cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Functionality cookies

Targeted advertising cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Targeted advertising cookies